We Care For You., is committed to the security and the privacy of our clients and protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard users’ information, as well as how individuals may access or correct their information.

We Care For You., is a provider of household goods and other moving services. We maintain this website to familiarize you with our services and to allow you to request additional information.  We are committed to the safeguarding the data of our customers and prospective customers.

This policy describes how we protect your privacy in our handling of personal information we obtain from you via this website or while providing relocation services.

Notice:
We notify customers, clients, and suppliers of our privacy policies and procedures regularly; this privacy policy is available on https://wecareforyou.care/privacy-policy-2/

Information We Collect

We collect and use information needed to conduct our business of providing moving and storage services to our customers.

The types of information we may collect depends on the service provided, but may include information obtained from you, your employer, or elsewhere including:

• Information you provide to us, such as name, address, telephone number, email address, service needed.
• One of our move coordinators, or someone from a relocation company or corporate relocation department, may collect and provide us with additional information via a site survey or over the telephone.
• Information may also be obtained from a customer’s transactions or experiences with us; such as your payment history and claims records.

We also collect personal information with your consent via this website and/or secure mail/email communication. This information may include your name, mailing address, telephone number, e-mail address, or other information about your needs as a customer that identifies you personally. This site does not require credit information or credit card numbers.  We may also receive your personal information from suppliers who provide services to you or your dependents.

In addition to the information noted above, mobile users of We Care For You Inventory and We Care For You Survey will have the MAC address of their device collected and validated for verification/authorization.

We treat all such information in accordance with this privacy policy.

Cookies:

To monitor the effectiveness of our website and improve its usefulness, we may collect certain information from users’ connections including the number of visitors, the times of visits, the types of browsers and operating systems being used, and from which servers the connections originated.

Disclosure to third parties:

We take our responsibilities regarding your privacy seriously.  Your personal information will only be used for the intended purpose. We will not sell, rent, lease, share or otherwise redistribute the information we receive from you with anyone outside the We Care For You network. We may also be required to disclose your personal information in response to lawful requests by government authorities, including to meet national security or law enforcement requirements.

Data Protection:

We have implemented and maintain all appropriate technical, administrative, and organizational measures required to ensure a level of confidentiality and security appropriate to the risks represented by holding and processing your data, to prevent unlawful or unauthorized processing or access, and to prevent accidental loss, disclosure, destruction of, or damage to the data.

Choice and Consent:

Using this website or providing personal information confirms your consent and agreement to the terms of this privacy policy.  If you disagree with the terms of this policy, please do not use this website or provide personal information.

By providing this information you are OPT-IN to receive SMS messages, you may OPT-OUT at any time.

Right of Access & Claims:

You may contact us to review or update information we have collected about you or in the event of any claims or disputes relating to information collected.

Use, Retention, Disposal:

We limit the use of personal information to the purposes identified in this privacy notice and for which the individual has provided implicit or explicit consent. Data is retained as long as necessary to provide services, per contractual agreements and to meet legal or regulatory requirements.

Responsibility:

Information on this website is the property of We Care For You, who are solely responsible for its content and retain exclusive rights to the dissemination and distribution of this information as well as add, modify, or remove content at any time. We are not responsible for the content or privacy practices of other websites to which we provide links.

Privacy Policy and Terms of Service for SMS Messaging

This section outlines the Privacy Policy and Terms of Service for our SMS messaging service (“Service”).

1. Privacy Policy

We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

• Information We Collect:

  • We may collect information you provide directly, such as your phone number when you opt-in to receive SMS messages.
  • We may collect message delivery data, such as whether a message was delivered or read.
  • We may collect usage data, such as how you interact with the SMS messages (e.g., links clicked).
  • We may collect device information associated with your phone number, with your consent.
    
    

• Use of Information:

  • We use the information we collect to provide and improve the Service, including sending you SMS messages as per your opt-in preferences.
  • We may use your information for analytics purposes to understand user engagement.
  • We will not share your information with third parties without your consent, except as required by law enforcement.
    
    

• Your Choices:

  • You can opt-out of receiving SMS messages at any time by replying “STOP” to a message from us.
  • You may access and update your information associated with RingCentral through their platform.
  • California residents have specific rights regarding their personal information under the CCPA.
    
    

• Security:

  • We use industry-standard security measures to protect your information in accordance with RingCentral’s security practices.
  • However, no data transmission over the internet can be guaranteed to be 100% secure.
    
    

• Children’s Privacy:

  • Our Service is not directed towards children under 13. We do not knowingly collect information from children under 13.

2. Terms of Service

By using our Service, you agree to these Terms of Service.

• Use of the Service:

  • You may only use the Service for lawful purposes and to receive SMS messages you have opted-in for.
  • You may not use the Service to spam or harass others.
  • You agree to comply with all applicable laws and regulations regarding SMS messaging.
    
    

• Content of Messages:

  • We are not responsible for the content of SMS messages you receive.
  • You agree not to send messages that are offensive, harassing, or illegal.
    
    

• Termination:

  • We may terminate your access to the Service for any reason, at any time, including violations of these Terms of Service.
  • You may opt-out of receiving SMS messages at any time (see “Your Choices” section).
    
    

• Governing Law:

  • These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

3. Compliance with RingCentral TCR and 10DCL

• We adhere to RingCentral’s TCR application guidelines to ensure data security and privacy within the RingCentral platform for SMS messaging.
• We comply with the CCPA, as outlined in the 10DCL, which grants California residents specific rights regarding their personal information collected through SMS messages.

4. Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us at (954) 688-4620.

LAST UPDATED: 04/16/2024